Spring Break
Committee chooses director of Dining Services for A&M system
By: Vicky Flores
Issue date: 4/23/09 Section: News
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"My background was in food but I joined the office of technology commercialization after I finished my MBA at A&M," Riddle said. "But I always wanted to get back to food and customer service."
Riddle will be in charge of more than 30 Dining Services locations.
Lallah Howard, vice president of business affairs, had been filling in and working with the Dining Services team in the abscence of an official director.
"He had really strong leadership skills and had a really strong understanding of Texas A&M and how things are done on campus," Howard said. "We have over the last few months developed a strategic plan and he will be the one to help implement the plan."
Riddle has plans for the future of Dining Services including producing revenue to invest in facilities, upgrading dining facilities and working on menus.
"What Dining Services need most is a strategy to be profitable enough in order to reinvest in the facilities and also in our people," Riddle said. "In terms of training and making sure they have the latest skills."
The small changes Riddle plans to have in place by the coming year are to revamp the simply fresh food line, the premade sandwiches and salads students can purchase, and to improve the quality of the coffee that is provided.
Riddle will create an advisory committee of students in order to get their perspective from the main costumers that campus food provides for.
Brittany Burns, who is on the Dining Services Representative Council, said Riddle is a great match.
"I believe that David Riddle is the right person," said the junior marketing major. "Everything he has expressed to us has been with the goal of providing value, quality and service to an organization that has struggled in the past."
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